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  • Terms & Conditions

     About TRP GCC

    Welcome to TRP GCC, the premium perfume store in Kuwait that combines luxury and authenticity. We offer a wide selection of the finest oriental and western perfumes, focusing on quality and excellence to satisfy every taste.

    📜 Terms & Conditions

    Last Updated: 24 / 08 / 2025

    Website Usage

    • By using the TRP GCC website, you agree to comply with all terms and conditions stated herein.

    • The store reserves the right to modify or update these terms at any time, and any changes will be posted on this page.

    Orders & Payment

    • All prices are displayed in Kuwaiti Dinar (KWD) and include taxes, if applicable.

    • Orders are confirmed once payment is completed through the available payment methods on the website.

    • The store reserves the right to refuse or cancel any order in case of pricing errors or product unavailability.

    Delivery

    • We provide delivery service within Kuwait within the timeframe specified at order confirmation.

    • Customers are responsible for providing an accurate address and an active phone number to ensure successful delivery.

    Liability

    • TRP GCC is not responsible for any damages resulting from misuse or improper storage of perfumes after receipt.

    • All products are authentic and carefully selected according to the highest quality standards.


    🔒 Privacy Policy

    • At TRP GCC, we prioritize your privacy and are committed to protecting your personal data.

    • Basic information such as name, phone number, address, and email is collected to complete orders and facilitate delivery.

    • Your information is not shared with third parties except where required by law or for delivery purposes.

    • We implement all necessary technical and organizational measures to protect your data and prevent unauthorized access.


    🔄 Return & Exchange Policy

    Accepted Cases

    • Customers may request a return or exchange only in the following cases:

      • The product arrives damaged or defective.

      • The product received differs from the order in terms of type, size, or quantity.

    Procedure

    • Customers must contact customer service within 48 hours of receiving the order and provide a photo showing the issue.

    • After verification, the customer will be offered a replacement product or a refund, as agreed.

    Order Cancellation

    • Customers may cancel their order before it is shipped by contacting customer service to receive a full refund.